Windsock Warranty

 

3 Month Warranty
 

Flight Store Windsocks are warranted against defects in materials and workmanship for 3 months from the date of purchase and are provided solely for the benefit of the initial purchaser of the new Windsock. Flight Store will repair or replace at its discretion any manufacturing defect free of charge.

This warranty does not cover damage caused by normal wear and tear, accident, lost/stolen, abuse, misuse, misapplication, or modifications. The warranty applies to individual users only; the warranty does not apply when the windsock is used by a 3rd party or rental capacity.

The warranty term does not refer to the expected lifetime of the product and parts. A product’s lifetime is a function of how much use it gets and how well it is cared for and not by how old it is. The warranty term is designed to protect the purchaser against manufacturing defaults only and is limited due to the fact that a windsock is subject to variable, random, and extreme environmental and weather events.

All warranty claims must be sent back directly to Flight Store and include the windsock in its entirety as well as the Warranty / 12 Month Wear and Tear Replacement Program Claim Form.

 

Flight Store is not responsible for shipping or transportation charges from you to Flight Store.
 

This warranty and the remedies set forth above are exclusive and instead of all other warranties, remedies, and conditions, whether oral or written, express or implied. Flight Store specifically disclaims any implied warranties, including without limitation, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

To the maximum extent permitted by law, Flight Store is not responsible for direct, or special, incidental, or consequential damages resulting from any breach of warranty or condition.

Examples of Warranty issues:

 

Examples of Non-Warranty issues:

 

Many of these non-warrantied items can be claimed as part of the wear and tear replacement program, please see the description below.
 

12 Month Wear & Tear Replacement Program
 

Wear and tear is damage that naturally and inevitably occurs as a result of normal use or aging. While Flight Store sources the very best manufacturers, materials, and craftsmanship, normal wear and tear is inevitable and will occur over time as a result of normal use.

Flight Store offers a unique replacement program as a sole benefit to the original purchaser of the new windsock that has been installed on a Flight Store-manufactured windsock frame. If at any time during ownership, your windsock has deteriorated to a level beyond use, you may return it to Flight Store and be provided with a voucher code for the purchase of a new windsock for 40% off retail price.

Please Note: The 12 Month Wear & Tear Replacement Program only applies to windsocks that have been fitted to Flight Store windsock frames.
 

If you wish to submit a 3-month warranty or 12-month wear and tear replacement program claim you will need to adhere to the following steps.

 

 

Flight Store Returns

7 / 52 Blanck St

Ormeau, QLD, 4208

For additional questions please contact Flight Store directly. Phone: 07 5536 8694 email: warranty@flightstore.com.au